Terms and Conditions
General Terms
These terms and conditions govern your use of Wildroll Casino and all associated services. By creating an account and using the platform, you agree to comply with these terms in full. If you do not agree, you must discontinue use immediately.
Wildroll Casino reserves the right to modify these terms at any time. Changes take effect upon posting to the website. Continued use of the platform after modifications constitutes acceptance of the updated terms.
Eligibility and Account Registration
You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher, to register and play at Wildroll Casino. By creating an account, you confirm that you meet this requirement and that all information provided during registration is accurate and complete.
Account Responsibilities
- Maintain the confidentiality of your login credentials
- Notify customer support immediately if you suspect unauthorized access
- Provide accurate and up-to-date personal information
- Use only one account per person, household, or IP address
Multiple accounts are prohibited. If duplicate accounts are detected, Wildroll Casino reserves the right to close them and void any associated winnings or bonuses.
Deposits and Withdrawals
All deposits and withdrawals are subject to the limits and processing times outlined in the cashier section. Wildroll Casino does not charge fees for deposits or withdrawals, but third-party payment providers may impose their own fees.
Verification Requirements
First-time withdrawals require identity verification. You must submit a government-issued ID and proof of address. The verification process typically completes within 24 hours. Failure to provide requested documents may result in withdrawal delays or account suspension.
| Document Type | Accepted Formats | Purpose |
|---|---|---|
| Government ID | Passport, driver’s license, national ID | Verify identity and age |
| Proof of Address | Utility bill, bank statement (within 3 months) | Confirm residential address |
| Payment Method | Bank statement, card photo (last 4 digits visible) | Verify deposit source |
Bonuses and Promotions
All bonuses and promotions are subject to specific terms and conditions, including wagering requirements, game restrictions, and expiration dates. These terms are displayed on the promotion page and must be reviewed before opting in.
Wagering Requirements
Bonuses typically carry wagering requirements ranging from 30x to 50x the bonus amount. Not all games contribute equally toward wagering. Slots usually contribute 100%, while table games may contribute 10-20%. Check the bonus terms for specific details.
Bonus funds cannot be withdrawn until wagering requirements are met. Attempting to withdraw before completion forfeits the bonus and any associated winnings.
Responsible Gaming
Wildroll Casino is committed to promoting responsible gaming. Tools are available to help you manage your play, including deposit limits, session time limits, and self-exclusion options. These can be accessed through your account settings or by contacting customer support.
Support Resources
- GamCare: Confidential support and advice for problem gamblers
- Gamblers Anonymous: Peer support groups across Canada
- Canadian Problem Gambling Helpline: 1-866-531-2600
If you feel your gaming is becoming problematic, reach out to these organizations or use the self-exclusion tools available on the platform.
Game Rules and Fair Play
All games at Wildroll Casino use certified random number generators (RNG) or live dealer systems to ensure fair outcomes. Game rules are available within each game’s information section. Players are responsible for understanding the rules before placing bets.
Prohibited Activities
- Using bots, scripts, or automated software to play games
- Colluding with other players in multiplayer games
- Exploiting software bugs or glitches for unfair advantage
- Engaging in fraudulent or illegal activity
Violation of these rules may result in account suspension, forfeiture of winnings, and legal action if necessary.
Intellectual Property
All content on Wildroll Casino, including logos, graphics, text, and software, is the property of Wildroll Casino or its licensors. You may not reproduce, distribute, or modify any content without prior written permission.
Limitation of Liability
Wildroll Casino is not liable for any indirect, incidental, or consequential damages arising from your use of the platform. This includes, but is not limited to, loss of winnings, data loss, or service interruptions.
The platform is provided “as is” without warranties of any kind, express or implied. Wildroll Casino does not guarantee uninterrupted or error-free service.
Dispute Resolution
Any disputes arising from your use of Wildroll Casino must be resolved through binding arbitration in accordance with Canadian law. You waive the right to participate in class-action lawsuits or jury trials.
Contact Information
For questions or concerns regarding these terms and conditions, contact customer support via live chat or email at [email protected].
These terms and conditions were last updated in 2025 and remain in effect until further notice.